Privacy policy

What information do we collect?

We collect personal data about our customers, in particular designated contact persons at our customers, in order to deliver our services. The personal data include contact information such as name, phone number, and email address. This are collected in forms where you accept to give your data to Vortex for specific purposes.

We collect information from you when you register on our site or fill out a form. When ordering or registering on our site, as appropriate, you may be asked to enter your: name or e-mail address. You may, however, visit our site anonymously.

Under the GDPR, you have certain rights related to the processing of your personal data. These are listed below.

Vortex FDC is in its capacity as data controller responsible for ensuring that your personal data is processed in accordance with applicable law and that your rights are taken into account when we process your personal data.

If you want to use your rights, please contact us at:

You have the right to request an abstract from our data record regarding our use of your personal data. You also have the right to request a copy of the personal information being processed at no cost. If you make your access request by electronic means such as email, we will provide you with the information in a commonly used electronic format.

You have the right to request that we erase your personal data if we no longer have an acceptable reason for processing the data. Your personal data will be erased by us if:

  • the personal data is no longer necessary for the purposes for which it was collected,

  • you object to the processing of your personal data based on our legitimate interest and there is no overriding legitimate ground for the processing,

  • the personal data has not been lawfully processed,

  • we are required to erase the personal data due to a legal obligation.

However, there may be requirements under applicable law, or other reasons, which will prevent us from being able to immediately erase your personal data but we will stop using your personal data for any other reasons than to comply with the applicable law, or the relevant reason.


What do we use your information for?

To personalize your experience (your information helps us to better respond to your individual needs). To improve our website (we continually strive to improve our website offerings based on the information and feedback we receive from you). To improve customer service (your information helps us to more effectively respond to your customer service requests and support needs). To send periodic emails (the email address you provide for order processing, may be used to send you information and updates pertaining to your order, in addition to receiving occasional company news, updates, related product or servic e information, etc.).

However, if at any time you would like to unsubscribe from receiving future emails, we include detailed unsubscribe instructions at the bottom of each email. This website also uses information to track the total number of visitors to this website, the total number of visitors to each page of this website, and the domain names and country of origin of our visitors or their internet service providers.

Normally no personally identifiable information is available in this process. The privacy policies and procedures of Vortex described herein do not apply to third-party sites. Vortex suggests that you contact those third-party sites directly for information on their data collection and distribution policies.

We process personal data for marketing purposes. This might include processing of personal data for direct marketing purposes. This might entail that we have flagged your company as a potential customer that matches the target group of Vortex FDC and any of our products. Please note that you always have the right to opt-out of any marketing by way of email.


Do we use cookies?

Yes. Cookies are small files that a site or its service provider transfers to your computers hard drive through your Web browser, if you allow, that enables the sites or service providers systems to recognize your browser and capture and remember certain information.

We use cookies to understand and save your preferences for future visits and compile aggregate data about site traffic and site interaction so that we can offer better site experiences and tools in the future. We may contract with third-party service providers to assist us in better understanding our site visitors. These service providers are not permitted to use the information collected on our behalf except to help us conduct and improve our business.

Vortex uses cookies on By browsing the website, you consent to the use of cookies.

Do we disclose any information to outside parties?

No. We do not sell, trade, or otherwise transfer to outside parties your personally identifiable information. This does not include trusted third parties who assist us in operating our website, conducting our business, or servicing you, so long as those parties agree to keep this information confidential. We may also release your information when we believe release is appropriate to comply with the law, enforce our site policies, or protect ours or others rights, property, or safety. However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.


Online Privacy Policy and Applicable legislation and jurisdiction

GDPR (General Data Protection Regulation) is a new EU Regulation and is a law on data protection and privacy for all individuals citizens within the European Union (EU). The GDPR gives control back to individuals over their personal data and to simplify the regulatory environment. It is a regulation, not a directive and it forces all countries within EU to implement GDPR by May 25, 2018.

The regulation builds on many of the requirements from the 1995 directive for data privacy and security but includes new provisions to strengthen the rights of data subjects, the individuals whose personal data is processed, and it adds harsher penalties for companies and organizations that fail to comply with the regulation.

Vortex FDC has its main establishment in Barcelona, EspaƱa.

You can learn more about the GDPR at EUs GDPR Portal.


Your Consent

By using our site, you consent to our online privacy policy. This Privacy Statement applies to contact persons at companies who are our customers, visitors on our web site, individuals participating in our events, individuals who are in contact with us for any other reason, and individuals who are contact persons at companies that we have flagged as potential customers.


Changes to our Privacy Policy

If we decide to change our privacy policy, we will post those changes on this page.



If you have are any questions regarding this Privacy Policy you may contact us.